Privacy Policy

Last Updated: March 2026

1. Introduction & Scope

GymHubs ("we," "us," "our," or "Company") is a registered community fitness hub provider based in Sangini Complex, Chimanlal Girdharlal Rd, Ellisbridge, Ahmedabad 380009, India. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and manage your personal information. This Privacy Policy applies to all individuals who interact with GymHubs through our website, WhatsApp communication channels, email correspondence, in-person consultations, and any other touchpoint where personal data is collected.

Our business model focuses on providing community fitness hub provider services. As part of our service delivery, we collect and process personal information to understand your requirements, provide accurate quotations, manage projects, and maintain ongoing support relationships.

2. Information We Collect

GymHubs collects personal information through various channels to deliver our services effectively. When you contact us via WhatsApp, phone, email, or in-person consultation, we collect information you voluntarily provide, including your name, phone number, email address, business name (if applicable), location details, space dimensions, budget parameters, and specific equipment requirements.

3. How We Use Your Information

We use your information to understand your requirements, provide expert consultation, prepare customised recommendations, create detailed quotations, manage project delivery, coordinate installations, and provide ongoing support. Your contact information is shared with our logistics partners and installation teams solely for service delivery purposes.

4. WhatsApp Communication & Data Handling

WhatsApp is our primary service channel. When you contact us via WhatsApp, we collect your WhatsApp profile information, conversation history, media files you share, and timestamps of all interactions. While WhatsApp uses end-to-end encryption for messages in transit, we recommend not sharing highly sensitive financial information via WhatsApp.

5. Information Sharing & Third Parties

GymHubs does not sell, trade, or rent your personal information to third parties for marketing purposes. We share information with specific partners to deliver our services: equipment manufacturers and suppliers, logistics and delivery partners, installation and technical teams, and payment processors. These partners are contractually bound to maintain confidentiality.

6. Data Security & Protection Measures

GymHubs implements comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption protocols, secure password protection, regular security audits, and restricted access based on job responsibilities.

7. Data Retention & Deletion

GymHubs retains your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. You have the right to request deletion of your personal information at any time. We will delete your information within 30 days of your request, except where legally required to retain it.

8. Your Rights & Choices

You have the right to access, correct, or request deletion of your personal information. You can opt out of marketing communications at any time by informing us via email or WhatsApp. You can request your information in a structured, commonly used format for transfer to another service provider.

9. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. We use analytics cookies to understand how visitors interact with our website and improve our service offerings.

10. Policy Updates & Changes

GymHubs may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date. Your continued engagement with us after policy updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact us: